Privacy policy

PRIVACY POLICY
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use
M/s. Esvee Atelier Pvt Ltd and its affiliates respect your privacy. This Privacy Policy describes in brief the manner in which your data is collected and used by M/s. Esvee Atelier Pvt Ltd while accessing, registering on https://shop.esveeatelier.com  . You are advised to please read the Privacy Policy carefully.
The term “We” shall mean and include M/s. Esvee Atelier Pvt Ltd
The term “You” shall mean and include any Natural Person accessing, signing up on https://shop.esveeatelier.com
Rule 3(b)- Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
M/s. Esvee Atelier Pvt Ltd herein informs you that in case of any non-compliance to this Privacy Policy, we shall the right to terminate the access or usage rights to https://shop.esveeatelier.com
Rule 3 (f)- Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
M/s. Esvee Atelier Pvt Ltd shall inform you regarding any changes in this Privacy Policy periodically or once a year as the case may be.
WHAT INFORMATION IS, OR MAY BE, COLLECTED FROM YOU?
We will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including:
  • an IP address, assigned to the computer which you use
  • the type of computer you're using
  • the type of web browser you're using
  • the device id’s and other details
We may collect the following Sensitive Personal Data or Information (SPDI), Personal Information about you:
  • Name- First Name & Last Name
  • Email id
  • Phone No
  • Comments
  • Country / Region
  • Address
  • City
  • State
  • Pin-Code

WHO COLLECTS THE INFORMATION?
Your Sensitive Personal Data or Information (SPDI), Personal Information may be collected, received, possessed, stored, dealt with or handled by:
M/s. Esvee Atelier Pvt Ltd,
# 508/EE Part, Ghanapur Village, Patighanpur, Sangareddy Dist., Hyderabad, TS, 502300, IN

HOW IS THE INFORMATION USED?
We use your Sensitive Personal Data or Information (SPDI), Personal Information to:

  • To preserve the history as governed by existing law or policy

  • For rendering better support and service

  • For updates and upgrades –https://shop.esveeatelier.com

  • To enable you to get in touch with us -M/s. Esvee Atelier Pvt Ltd


  • To provide order updates and for order management - https://shop.esveeatelier.com

We use contact information internally to:
  • Direct our efforts for improvement
Generally, we use anonymous traffic information to:

PURPOSE OF COLLECTION
We may collect your Sensitive Personal Data or Information (SPDI), Personal Data for the following purpose
Further, we shall facilitate access to the Sensitive Personal Data or Information (SPDI), Personal Information of our customers as mentioned below, to enable you to perform the acts mentioned in the Purpose column below.

SENSITIVE PERSONAL DATA OR INFORMATION (SPDI), PERSONAL INFORMATION
PURPOSE
  • NAME
  • EMAIL ID
  • PHONE NO
  • COMMENT
  • For the purpose of enabling, you to contact -M/s. Esvee Atelier Pvt Ltd

  • For the purpose of identification of users
  • EMAIL ID
  • FIRST NAME
  • LAST NAME
  • COUNTRY / REGION
  • ADDRESS
  • CITY
  • STATE
  • PIN-CODE
  • PHONE NO

DISCLOSURE POLICY IN COMPLIANCE WITH RULE 6 OF THE IT RULES 2011
The sensitive personal data or information may be disclosed to any person, if such disclosure is required for a lawful purpose connected with a function or activity of https://shop.esveeatelier.com
The sensitive personal data or information may be disclosed, where the disclosure is necessary for compliance of a legal obligation.

We do not rent, sell, publish or share your sensitive personal data and we will not disclose any of your personally identifiable information unless:
  • we have your permission
  • to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, including cyber incidents potential threat, punishment of offences and to the safety or security of any person, violations of  https://shop.esveeatelier.com’ s terms of use or to defend against legal claims;
  • Special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.
WHAT CHOICES ARE AVAILABLE TO YOU REGARDING COLLECTION, USE AND DISTRIBUTION OF YOUR INFORMATION?
Sharing your sensitive personal identifiable information is entirely voluntary. However, you may be required to provide your Sensitive Personal Data or Information, Personal Information to access, use https://shop.esveeatelier.com
WHAT SECURITY PROCEDURES ARE IN PLACE TO PROTECT INFORMATION FROM LOSS, MISUSE OR ALTERATION?
To protect against the loss, misuse and alteration of the information under our control, and to comply with Rule 8 of IT Rules, 2011 (Reasonable security practices and procedures and sensitive personal data or information), we have in place appropriate physical, electronic, technical, operational and managerial procedures.
Our servers are accessible only to authorized personnel and your information is shared with respective personnel to provide the services requested by you.
Although we will endeavour to safeguard the confidentiality of your sensitive personal identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. You agree that we shall have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties including any cyber-attacks.
POLICY UPDATES
We reserve the right to change or update this policy at any time by placing a prominent notice on the Login Page made available through https://shop.esveeatelier.com  and shall seek your consent with respect to such updated or revised policies
GRIEVANCE REDRESSAL
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Grievance Officer: Mr.Anil Kumar

Email:- info@esveeatelier.com
Time: Mon – Fri (10 AM to 8 PM)
GRIEVANCE REDRESSAL MECHANISM POLICY - IT Act 2000, IT Rules 2011, Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
If you are the rightful owner of the content or an affected person and have the reason to believe that any content that has been uploaded/contributed through https://shop.esveeatelier.com, contravenes your rights in violation of Rule 3 of the Information Technology (Intermediary Guidelines) Rules, 2011, Rule 3 (b)- Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, then you may intimate the same to the Grievance Officer in the manner explained below: -
a. Sending a request in writing or through email signed with electronic signature identifying the content alleged to be in infringement of your rights as the rightful owner or affecting you prejudicially;
b. Providing exact identification and description of the content by giving its URL/ page that is to be disabled, which in your view contravenes Rule 3(2) of aforesaid Rules.
c. Giving a declaration cum undertaking along with necessary documents establishing you
(i) as the rightful owner of the content to be disabled, or
(ii) as an affected person, and stating that the information submitted is true, complete & accurate and no material fact has been hidden. Further, stating to the Grievance Officer, shall in no event make M/s. Esvee Atelier Pvt Ltd shall not be liable in whatsoever manner for any loss or damage or claim for relying upon the said request.
d. Your contact information like address, telephone number, email address, etc. where you can be contacted.